- For orders valued at S$ 2,000 or below, payment in full is required before we proceed.
- For orders exceeding S$ 2,000, a 70% deposit is required before production begins, with the remaining 30% payable before delivery.
- A surcharge applies to urgent orders and expedited delivery.
- Sample visuals/mockups will be delivered via WhatsApp upon confirmation of payment.
- We accept payments via online transfer, cash deposit machines, or checks.
- After sample approval, production will begin according to the schedule provided in the quotation.
- Orders are shipped by courier and usually arrive within 3-5 business days.
- We can facilitate same-day delivery within a 50km radius of Klang city through Lalamove.
- Shipping fees are based on the delivery location, time requirements, weight, etc.
- Any extra customs duties for international deliveries are the customer's responsibility, and no refunds will be issued.